Safeguarding Policy

 

This Safeguarding Policy sets out the manner in which Ski Le Gap collects, uses, discloses, and otherwise manages personal information in connection with the skilegap.com website (the “Website”) and through other interactions we may have with you.

Collection and Use of Personal Information

Registration: In connection with your request for registration or related inquiry, you may provide us with certain personal information about yourself.  We use this information for the purpose of processing and responding to your request for registration.

Signing up for Communications: We may provide you with an opportunity to sign-up to receive communications from Ski Le Gap by e-mail, such as news and updates. If you choose to sign-up to receive communications from us, we may collect contact information such as your name and email address.  You can opt-out of receiving these communications at any time by clicking on the unsubscribe link included in our email communications or by contacting us as set out under Contact Us below. Please note that if you unsubscribe, you may continue to receive certain non-marketing electronic communications from us.

Contact Us: When you contact us with an inquiry, comment, question, or complaint, you may be asked for information that identifies you (such as your name and email address) along with additional information we need to help us promptly answer your question or respond to your request.  We may retain this information to assist you in the future and to improve our customer service, product and service offerings, and our Website.

Disclosure of Personal Information

We will not disclose, trade, rent, sell, or otherwise transfer personal information, without consent, except as otherwise set out herein.

Service Providers: We may transfer (or otherwise make available) personal information to third parties who provide services on our behalf.  For example, we may use service providers to host our website, operate certain of its features, and store information on our behalf.  Personal information may be maintained and processed by third party service providers in the US, Canada or other jurisdictions  and may be disclosed to or accessed by the courts, law enforcement, and governmental authorities in accordance with the laws of those jurisdictions. Our service providers are given the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes.

Legal: We and our Canadian, US or other service providers may provide personal information in response to a search warrant or other legally valid inquiry or order (which may include lawful access by Canadian, US, or other foreign governmental authorities, courts, or law enforcement agencies), or to other organizations in the case of investigating a breach of an agreement or contravention of law, or detecting, suppressing, or preventing fraud, or as otherwise required or permitted by applicable Canadian, US, or other law.  We may also disclose personal information where necessary for the establishment, exercise, or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.

Additional Information about our Website

Visiting our Website:  We collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system, and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.

Cookies:  Our Website uses a technology called “cookies”. A cookie is a tiny element of data that our Website sends to your browser, which may then be stored on your hard drive so that we can recognize you when they return.  We use cookies to improve our website and to help us understand our website activity and your preferences. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the features of our Website.

Third Party Links:  Our Website may contain links to other websites that we does not own or operate. Also, links to our Website may be featured on third-party websites on which we advertise. Except as provided herein, we will not provide personal information to these third parties without your consent.  We provide links to third party websites as a convenience to you.  These links are not intended as an endorsement of or referral to the linked websites.  The linked websites have separate and independent privacy statements, notices, and terms of use.  We do not have control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure, and otherwise treat personal information.

Safeguards

We have implemented reasonable administrative, technical, and physical safeguards in an effort to safeguard the personal information in our custody or control against theft, loss, and unauthorized access, use, modification, and disclosure. We restrict access to your personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.   

Access to your Personal Information

You may request access, updating or correction of your personal information in our custody or control at any time, subject to limited exceptions prescribed by law by contacting us as set out in the Contact Us section below.   We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

Changes to the Safeguarding Policy

This Safeguarding Policy may be updated periodically to reflect changes to our personal information practices.  The revised Safeguarding Policy will be posted on the Website.

Contact Us

Please contact us at info@skilegap.com if:

  • you have any questions or comments about this Safeguarding Policy;
  • you wish to access, update, and/or correct inaccuracies in your personal information; or
  • you otherwise have a question or complaint about the manner in which we or our service providers treat your personal information.

Last updated: 19 January 2018.